Pickup
Swing by The Chick Shack for fresh eggs daily!
​
We are open for pick-up from 10:00 AM to 7:00 PM.
Need directions? Send an email to: Chicks@FamilyHeritageAcres.com
​
For Chicks, Pullets, and Hatching Eggs, your pick-up will be on the day specified in your order.
Shipping Policy
Due to the current state of shipping challenges and the increasing number of tragedies we are seeing our colleagues in the chicken hatchery industry and their customers suffering, we will not be offering any shipping of day old chicks or started pullets or roosters until further notice.
​
No hatchery has any control over your package once we leave it with the USPS. We always hope for the fastest, safest care of your package. With the increased number of stories we are seeing from customers about their chicks not surviving the shipping process, we will not risk the health and well-being of ours. When we feel that shipping is safe once again (as safe as it can be), we will offer shipping at that time.
Return & Exchange Policy
We do not offer returns or exchanges. Due to biosecurity measures, we are unable to take back any chicks or hatching eggs.
​
We do not offer refunds. The only exception is in the case of broken eggs upon receipt. If this happens, reach out to us with pictures within 24 hours and we will make it right.